You will have our customers at the heart of everything you do.
Customer experience at Home Group goes beyond answering a call or resolving a query. You will join a team that champions customer excellence and drives exceptional outcomes. You might join us as a customer service advisor, housing manager or financial inclusion partner. Whatever your role, your work shapes the experience of tens of thousands of people.
Working in our customer and communities teams, you might be helping someone settle into their first home. You could be supporting a customer through financial pressures or anti-social behaviour. Every interaction is a chance to really listen to our customers, and your decisions support our
customer promise.
Whether you are out in neighbourhoods or supporting customers remotely. Your role helps shape a better experience for everyone who relies on us.